Common questions

Straight answers.

How can I get help solving a business or workflow problem with software?+

Write your problem in your own words on the "Tell us your problem" page, in any language. A real person reads it, may ask follow-up questions, and if software can help, the team builds a solution.

Do I need to speak English or know anything technical to ask for help?+

No. You can describe your problem in any language you're comfortable in, using plain words. No technical knowledge and no complicated forms are required.

Is there a cost to submit a problem?+

No, submitting a problem is free. You'll get a tracking code so you can follow the conversation as the team reviews it and ask or answer follow-up questions.

What kinds of problems or industries does Sage Software Research handle?+

Any industry — retail, healthcare, agriculture, logistics, education, manufacturing, construction, trading and finance, and more. If a manual or paper-based process is slowing a team down, it's worth asking.

Is there already-built software I can try instead of waiting for something custom?+

Yes. A market surveillance system, a portfolio management system, a triple-layered auto trading system, and a commodity auto trading system are already built, and access can be requested directly.

How does Sage Software Research make sure solutions are legal and ethical?+

Every request is reviewed by a real person before any work begins, and only legal, ethical solutions are built. If an idea doesn't meet that standard, the team says so plainly.